Services

Data Collection

Data collection may be a laborious and exhausting task, especially when you do not have the right resources and expertise to undertake it. Allow DC&A to take-over all your data collection needs. With resources in all sixteen regions of Ghana, no data collection assignment is outside our scope.

Data Processing, Analysis & Reporting

Data processing, analysis, and report development is what we do. With esteemed statisticians who are well-versed in the use of statistical packages such as SPSS, STATA etc., we deliver to our clients’ credible results based on best practices in the industry. Our reports are always presented in formats that meet our client's expectations.

Survey Design

The success of every survey hinges on its optimal design. Our surveys are designed with sound research methodologies and techniques that ensure that research objectives are always met. With DC&A, be assured your surveys will be designed to be engaging, all-inclusive and comprehensible.

Market Research

Market research demands asking the right people the right questions and understanding their answers. At DC&A, we provide our clients with advanced analytics for their market research and ensure that the results they get contribute to the success of their business.

Customer Satisfaction Survey

We believe that satisfying customers is an important component in remaining competitive in today's market place. With DC&A’s Customer Satisfaction Survey, your company is assured of precise information on factors that influence customer satisfaction which would aid you to stay ahead of the game and maximize your profits.

Secondary Data Analysis

We undertake studies using Time Series, Cross-Sectional and Panel Secondary Data. Also, we are capable of analysing complex survey data and any other form of secondary data.

Monitoring and Evaluation (M&E)

Monitoring and Evaluation are important in determining the effectiveness, efficiency, impact, and sustainability of projects. From the development of monitoring and evaluation frameworks to delivering reports on KPI to decision makers, DC&A has the expertise to handle all M&E requirements.

Mystery Shopping

Discover your current service standards and move to improve your service and operations through Mystery Audit, a powerful and effective research method where data is collected by field researchers examining your business while posing as potential customers. With DC&A's Mystery Audit, get the insights you need in order to ensure customer service level is as intended by your business.

Suggestion Box Management

Suggestion boxes are vital instruments by which an organization can effectively and properly track the feedback from clients. DC&A has thus assembled a team of top-notch researchers from diverse fields to help organizations properly collect and analyse these feedbacks from an independent and professional perspective.

Support Services for Foreign Investors and International Businesses

Originally set-up as a Data Collection Firm, we have evolved through the growing needs of our international clients to include services such as:

· Business Advisory Services (for Foreign Nationals seeking to do business in Ghana)

· Business/Company Registration and other Statutory Compliance

· Booking of Appointments and Meetings

· Schedule Planning and Logistical Support for Foreign Nationals when in Ghana for business

· Inner-city Transportation Arrangements

· Airport Pick-up Arrangements

· Accommodation Arrangements

In essence, we strive to make the lives of our Clients doing business in Ghana easier by providing them with the support services necessary to aid them to achieve their objectives.

Consultancy Support Services for Independent Consultants and Consulting Firms

DC&A consists of a team of seasoned experts skilled in consulting on all phases of the consultancy cycle. Our main focus is to make the lives of Independent Consultants and Consulting Firms easier by providing them with assist-services that compliments their efforts and ensure a smooth and successful project.

Our experienced team is capable of handling all projects, irrespective of size or scope. Our methodologies are designed and customised to suit the needs of every individual client. As such, Our Clients are assured of the utmost quality in service delivery, each time they engage us. Get in touch today and let us help you complete your assignment in an efficient and timely manner.

Services under this package include:

· Schedule Planning and Logistical Support

· Data Collection and Analysis

· Report Writing

· Proposal Writing

· Stakeholder Engagement

· Booking of Appointments and Meetings